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Black screen issue is mostly caused by the hardware faults, such as bad cables, loose ports or loose connection of CPU. Apart from this, there may be software issues, such as corrupted driver or program or viruses in the system.
If your HP laptop is showing you the black screen then follow the given steps to fix this issue:
- Conduct a hard reset:When you reset a computer, many of the issues are resolved automatically including the black screen problems. Therefore, perform a hard reset and then see if the problem is solved. If the problem is still the same then continue to the next step.
- Connect an external monitor to check the display:Maybe there is a problem with your graphics driver due to which there is a black screen. To check the display, attach an external monitor and reboot the system.
- Press F4 button if no image displays.
- If image displays to you then navigate to the HP Customer Support and download the latest graphics and chip set drivers.
- If it still shows you the black display then Contact HP Technical Support.
- Recover the laptop BIOS using a key press combination. If this doesn’t resolve your issue, move to the next step.
- Re seat the memory modules can also resolve this issue.
- Remove all the external peripherals from the HP laptop.
- Withdraw and reset the memory module.
- Connect it to the AC adapter and turn on your laptop.
- Inspect your laptop if it shows one or two light before starting. If the system beeps but doesn’t start then it means there is something wrong with the hardware.
Connect with HP Support Phone Number-+44-2080-890419 to avail help from the professional team. They are available all the time to assist the customers, who find it insurmountable to tackle a difficult situation.
Original source: http://hpsupportuk.zohosites.com/blogs/post/fixes-for-black-screen-problem-on-hp-laptop